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Knockout Plus's Privacy Policy — Your Data, Our Responsibility

Keeping your data safe is our top priority at knockout. This Privacy Policy is written in Bengali so you can easily understand how your information is used and stored.

SSL encrypted Not Sold to Third Parties Fully in Bengali Updated 2026
Last Updated: January 2026
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Your Information Is Safe With Us

6 Core Pillars of Privacy

At knockout, we strictly follow these policies to keep your information secure.

Data encryption

All your personal and financial data is protected with AES-256 encryption. No third party can access or read this information.

No Data Sales

Knockout never sells your personal information to advertisers or third parties. Your data belongs to you alone.

SSL Protection

Every page on the site is secured with an SSL certificate. You'll always see the padlock icon in your browser.

Your controls

You can view, edit, or request deletion of your data at any time. Your data belongs to you.

Limited retention

Data is not retained beyond what is necessary. It is deleted after the legally required period.

Instant Notification

In the event of a security incident, we will notify you promptly and provide guidance on the steps you need to take.

In brief: knockout respects your privacy. We only collect what's necessary, keep it secure, and never sell it to third parties.

1Introduction & Applicability

Knockout Plus (knockout.plus) places the highest importance on the privacy of its users. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure.

This policy applies to the knockout.plus website, mobile application, and all of our services. By using our services, you are considered to have accepted this Privacy Policy.

Knockout complies with applicable data protection laws in Bangladesh and adheres to international standards. We are committed to keeping your information secure.

This Privacy Policy is written in Bengali; however, the English version shall prevail for all legal purposes. In the event of any discrepancy between the two versions, the English version will govern.

2What data we collect

Knockout only collects information that is necessary to provide its services. We do not ask for anything beyond what is required.

Information Collected Directly From You

Data TypeWhen It Is CollectedMandatory?
Full nameAt RegistrationYes
Date of BirthAt RegistrationYes (Age Verification)
Mobile NumberAt RegistrationYes
Email AddressAt RegistrationOptional
National ID numberDuring KYC verificationFor Withdrawals
Payment InformationTransaction TimeYes

Automatically Collected Information

  • IP address and device information (phone model, operating system)
  • Browser type and version
  • Pages visited on the site and time spent on each
  • Betting & Transaction History
  • Login Time & Location (Geolocation)

Information Collected from Third Parties

  • Transaction confirmation data from payment processors
  • Verification results from identity verification agencies
  • Risk Assessment from Fraud Prevention Services

3Purpose of Data Use

Knockout uses the data it collects for the specific purposes outlined below.

  • Creating and managing your account
  • Verifying identity and age (to confirm 18+)
  • Processing deposit, withdrawal, and betting transactions
  • Preventing Fraud & Money Laundering
  • Providing customer service and support
  • Sending relevant promotions and bonus information (with your consent)
  • Improving platform security and performance
  • Fulfilling Legal Obligations
  • Ensuring Responsible Betting & Identifying Problematic Behaviour

We never: Selling your data to advertisers, sharing it with third parties without necessity, or using it for purposes unrelated to our services.

4Data sharing & third parties

Knockout does not sell or rent your personal data to third parties. However, there are limited circumstances where data may need to be shared.

When data is shared

  • Payment Processor: Necessary information is shared with Mobile Pay, Nagad, and similar services to process transactions.
  • Identity Verifier: Information is shared with licensed verification agencies as part of the KYC process.
  • Legal Obligation: Information may be disclosed in response to a court order or a lawful request from a government authority.
  • Company Restructuring: In the event of a merger or acquisition, information may be transferred to the new ownership.

Warning: knockout never sells your data to any company for marketing or advertising purposes.

Third-Party Policy

Third parties that knockout works with are required to uphold privacy standards equivalent to those of knockout. We ensure this through contractual agreements.

5Cookies & Tracking Technologies

Cookies and similar technologies are used to enhance your experience on knockout.plus.

Cookie type

Cookie typePurposeDuration
Essential CookiesMaintaining Login Sessions & SecurityAt end of session
Functional CookiesRemembering Language & Preferences1 year
Analytics cookiesTo understand site usage (anonymized)3 months
Security cookiesDetecting Fraud & Bots7 Days

Cookie controls

You can disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the site.

6Data Security Practices

Knockout uses the highest industry standards to keep your data secure.

  • AES-256 encryption — all data encrypted at rest and in transit
  • TLS 1.3 protocol — all communications are secured
  • Two-Factor Authentication (2FA) — An extra layer of security for your account
  • Regular security audits — tested by external experts
  • Firewall & DDoS protection — safeguards against attacks
  • Staff Training — Only authorised personnel can access your data
  • Data backup — regular secure backups maintained

In the event of a security breach, knockout will notify affected users within 72 hours and take immediate steps to minimize any damage.

7Your Data Rights

Knockout respects all your rights regarding your personal data. A full breakdown of those rights is provided below.

Right to Access

The right to know what personal information we hold about you and to receive a copy of it.

Right to Rectification

The right to request correction of any inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to request that we restrict the processing of your information in certain circumstances.

Right to data portability

The right to download your information in a standard, portable format.

Right to Object

The right to object to the use of your information for specific purposes.

To exercise these rights support@knockout.plus. We will respond within 30 days.

8Child Protection Policy

Knockout strictly prohibits its services from being used by anyone under the age of 18. This is a core part of our Privacy Policy.

  • Knockout does not knowingly collect any information from individuals under the age of 18.
  • Age verification is mandatory during registration.
  • If any user is found to be under 18, their account will be closed immediately.
  • Parents can report suspicious accounts to us.

9Data Retention Period

Knockout does not retain data longer than necessary. Below are the retention periods for each type of information.

Data TypeRetention PeriodReason
Account informationFor the duration of account activityService Delivery
Transaction history5 YearsLegal obligations
KYC Documents5 YearsRegulatory requirements
Log data12 monthsSecurity Analysis
Marketing PreferencesUntil consent is withdrawnUser preferences

After account closure, any data beyond legal obligations is securely deleted.

10How We Handle Policy Changes

Knockout may update this Privacy Policy from time to time. When any significant changes are made:

  • The "Last Updated" date at the top of the page will be revised.
  • Registered users will be notified of any significant changes.
  • Updated policies take effect from the date of publication.
  • Continued use of the service after any changes will be considered acceptance of the updated policy.

11Contact & Complaints

Reach out to us for any privacy-related questions, requests, or concerns.

  • Email: support@knockout.plus
  • Live Chat: Chat button at the bottom of the site (24/7)
  • Response time: typically within 24 hours

When submitting a data request, please use the mobile number or email address registered to your account so we can verify your identity.

Privacy FAQs

No, knockout never sells your personal data to advertisers or third parties. Your information is used solely to deliver our services and meet legal obligations.

After account closure, transaction data is retained for 5 years as required by law. Any data beyond that is securely deleted. Contact support directly to request deletion of your data.

General location data is collected from your IP address at login for security and fraud prevention purposes. Precise GPS location is not tracked.

Email us at support@knockout.plus and request a copy of your data. Once we verify your identity, we'll send it to you in a standard format within 30 days.

Yes. You can opt out of promotional messages and notifications at any time through your account settings or by contacting support. However, essential communications related to your account and transactions cannot be disabled.

Your Privacy Is Protected — Join Now

Your data is completely secure at knockout. Enjoy transparent policies, robust protection, and Bangladesh's best betting experience.

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